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How We Protect Your Personal Data

At togeltimur, your personal data — from account registration details to payment records via DANA, OVO, GoPay and QRIS — is handled with strict internal controls and stored…

Data encrypted at rest and in transitDANA, OVO, GoPay & QRIS transaction records securedYou can request data access within 3 business daysNo sale of personal data to third partiesRetention periods clearly defined per data type

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Explore What Data We Actually Collect

togeltimur Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you open an account with us, we collect your name, email address, phone number, and the payment method you use — whether that is DANA, OVO, GoPay or QRIS. We also log device type, IP address, and session timestamps to detect unusual access patterns and

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protect your account. Financial transaction data linked to your QRIS or OVO deposits is retained for reconciliation and fraud prevention purposes only. We do not collect data beyond what is necessary to operate your account securely, and access to your stored data is restricted to authorised
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internal teams. Availability of certain data practices depends on local law.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY CONTACT CHANNELS

Reach Our Data Privacy Team Directly

If you have a question about how your data is stored, want to correct inaccurate information, or need to submit a deletion request, our privacy support…

DATA HANDLING STANDARDS

Switch to a Clearer View of Our Data Practices

We have structured our internal data practices so that every category of information we hold — account data, payment logs, session records — has a defined retention period, a clear access control…

Cookies & Tracking

We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can manage cookie preferences in your browser settings at any time without affecting your account access or transaction history.

Payment Data Security

Transaction records from DANA, OVO, GoPay and QRIS are stored in isolated, access-controlled databases. Payment credentials are never stored on our servers — all processing passes through the payment provider's own encrypted infrastructure.

Account Security Controls

Two-step verification is available for all accounts and is strongly encouraged. If we detect a login from an unrecognised device or IP address, we send an alert to your registered email or phone number immediately.

Data Retention Periods

Active account data is retained for as long as your account remains open. After account closure, transaction records are kept for the period required under applicable Indonesian financial regulations, then permanently deleted.

Third-Party Data Sharing

We share data only with payment processors (DANA, OVO, GoPay, QRIS), identity verification providers, and fraud-prevention services. We do not sell, rent or trade your personal data to advertisers or marketing partners under any circumstances.

Your Right to Request Changes

You have the right to access, correct, or request deletion of your personal data. Submit your request via live chat, email or the account portal and we will confirm receipt and complete the action within three business days where local law permits.

Browse Common Questions About Your Data Rights

The questions below cover what data we hold, how long we keep it, what rights you have, and how to exercise those rights quickly through your account or our support team. If your question is not answered here, open a live chat and our data privacy team will respond the same day.

We collect your name, email address, phone number, and the payment method you register — such as DANA, OVO, GoPay or QRIS. We also log your device type, IP address and session timestamps to keep your account secure.

Transaction records linked to DANA, OVO, GoPay and QRIS deposits are retained for the period required by Indonesian financial regulations. After that statutory period ends and your account is closed, records are permanently deleted from our systems.

Yes. Log in to your account, go to Settings, then 'Privacy & Data', and select 'Request Data Export'. We will prepare your file and make it available for download within three business days where local law permits.

Submit a deletion request through the account portal under 'Privacy & Data', or contact our privacy team via live chat (08:00–23:00 WIB) or email. We will confirm the request and complete the deletion within three business days.

We only share data with the payment providers we use — DANA, OVO, GoPay, QRIS — plus identity verification and fraud-prevention services. We do not sell or share your data with advertisers, data brokers or unrelated third parties.

We use session cookies for login continuity and analytics cookies to improve page performance. You can disable non-essential cookies in your browser settings at any time; this will not affect your account login or payment history.

Once your account is closed, we retain only the transaction and identity records required by Indonesian financial law for the legally mandated period. After that period, all remaining personal data associated with your account is permanently deleted.

How We Protect Your Personal Data

Reach Our Data Privacy Team Directly

Switch to a Clearer View of Our Data Practices

Cookies & Tracking

Payment Data Security

Account Security Controls

Data Retention Periods

Third-Party Data Sharing

Your Right to Request Changes

Browse Common Questions About Your Data Rights

01 What personal data does togeltimur collect when I open an account?

02 How long does togeltimur keep my payment transaction records?

03 Can I request a copy of all the data togeltimur holds about me?

04 How do I ask togeltimur to delete my personal data?

05 Does togeltimur share my data with third parties?

06 How does togeltimur use cookies and can I turn them off?

07 What happens to my data if I close my togeltimur account?

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